Customer Experience Specialist

Are you a people person? Do you love making a personal connection with customers and genuinely care about solving problems for people? Are you a quick learner who isn’t intimidated by technology? If so, then we want to hear from you! Grounded Solutions is seeking a highly customer-focused, detail-oriented team player to join our team as the Customer Experience Specialist.

As the Customer Experience Specialist, you will have an opportunity to learn and grow with the company and will play an integral role in ensuring our customers receive world-class service. This role requires outstanding communication skills, empathy, and quick thinking. It is imperative that you can think on your feet and provide quick, effective solutions. We don’t want you to just come to work– we want you to create excellence.

This is a direct-hire, 1st shift position, Monday-Friday, that occasionally includes overtime and some weekend work. This position is based out of our office in Mooresville, Indiana.

Grounded Solutions is a locally owned and operated full-service electrical contractor serving the greater Indianapolis area since 2001. Our team is highly trained, experienced, and ready to take on any job. Grounded Solution is an equal opportunity employer.




Hiring is contingent upon a criminal background check and passing a pre-employment drug screen test. 

Submit Your Application

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